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business knowledge · items

Who owns customer information?

Who owns the information stored in Base 4?

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Who owns the information stored in Base 4? — The customer does. Base 4 acts as a steward, not an owner. The platform is designed to keep tenant knowledge separated and prevent one customer’s knowledge from being exposed to another.

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Explore related knowledge

Related information

Customer Data StewardshipCustomer information belongs to the customer, and Base 4 acts as its steward rather than its owner.Customer Data Stewardship provides the full principle behind this answer.Integrity Builds TrustWe believe trust is earned through honesty, transparency, and dependable service. We recommend solutions based on what best serves our clients rather than what generates the largest invoice.Integrity Builds Trust connects stewardship with honest, transparent, and dependable service.

Implemented by

Tenant-Aware Platform DeliveryBase 4 applies tenant, user, product, and publication boundaries so each organization’s content, configuration, permissions, and authorized assistant actions remain within the intended governed context.Tenant-Aware Platform Delivery isolates tenant content and authorized actions.Content and Knowledge SystemsStructured Business and Life Knowledge systems help organizations preserve connected information once, govern how it is shared, and reuse it across sites, assistants, search, and future presentations.Content and Knowledge Systems govern how information is structured, related, shared, and reused.

Supported by

Human Judgment and Deliberate ApprovalAutomation and AI provide assistance and recommendations; people remain responsible for decisions and publication.Human Judgment and Deliberate Approval preserves the customer’s authority over public publication.

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